Temporary changes to the way we operate.

Click and Collect – Only

Mon closed
Tues-Fri 10-4
Sat-Sun 9-2

At last after a lot of time spent implementing new systems to conform to the latest Covid – 19 government guidelines, and to ensure the safety of the staff and customers we are pleased to announce that we will re-open as a Click & Collect takeaway Tomorrow Tuesday the 16-06-2020.

This will be totally different to Jacks Hill as you know it, the new working practices will be very restrictive on how we provide this service, and we ask that you are patient.
As a Click & Collect takeaway to the public, we cannot allow access to the buildings
or toilets, we are not allowed to provide any seating, nor can we allow anyone to consume food or beverages on any part of the premises!

The only exception to this is lorry drivers, who are taking regulated breaks and are key workers, we are allowed to provide them with walk through access to takeaway which they can consume in the cabs of their lorries.
As we have very restricted staffing, we cannot take orders or payment on site for the foreseeable future, and no hot beverages will be served.

How it works; the ordering and paying can only be done on https://jackshillcafe.touchtakeaway.net/menu, this will offer a menu and payment system via PayPal, you will be able to choose a collection time, subject to availability.

The front parking area now has a strict one-way system and marked parking bays for your convenience.
All orders must be collected from the hatch at the front of the building, social distancing rules must be observed at all times. Your order should then be taken off site for consumption in order to conform to the Click & Collect takeaway restrictions that we have to operate under!

Please do not sit in your vehicle consuming your take away, please ensure you leave the site as soon as you have collected your order.

Thank you for your support and patience during these exceptional circumstances.

To our existing and loyal customers we would like to thank you in advance and please accept our deepest apologies as we apply the following: In order to continue are service we have turned the cafe into a takeaway.
As per government guidelines we ask that social gatherings are no longer held on our premises and the 2 metre social distancing rule is applied, in order to reduce the risk of contamination.
Parking toilets and shower are still available, however shower is only available on a first come first served basis.
We have identified that the trucking community is in desperate need of places to stop rest and eat as it tries to maintain some sort of consistency in the key supermarket distribution sector. Therefore we are going to focus are attention in this area.
In order to offer this we are taking the following action and ask that you respect it. Hand sanitisers are placed on the doors entering the Cafe waiting area and we must insist you use them on entry, you must wait in the demarcated area to fulfil the 2 meter social distance requirement We have reduced staff and segregated staff working areas and are restricting there movements, with this in mind we would appreciate when ordering that you are patient.
All Food and beverages will be served in take out containers etc, and must not be consumed anywhere inside the premises, please dispose of your rubbish in bins provided around the site.
If possible we would prefer card payments and we have reduced the payment restriction to a minimum of £1.00.
Anyone paying for parking will be entitled to a free tea/coffee or bottle of water, however sadly we can not offer a food voucher at this time.
MON-THUR 10am – 8pm FRI SAT/SUN TBC These times could still be subject to change with little or no notice and it would be advisable to call prior to arrival for updates and reserve parking on Tel 01327 351350 or visit us on Facebook or at Website